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Frequently Asked Question

FAQ

A static ISP proxy uses an IP range registered to an internet service provider and is assigned for a fixed rental period. It is designed for workflows that need a stable IP address.

IPv4 has the widest compatibility. IPv6 is more abundant and cost-efficient, but the target website and your software must support it.

For standard orders, the rental period begins when the upstream provider activates the proxy. The exact activation rule is shown before checkout.

Protocol support depends on the selected product. Available protocols are displayed on the product and order pages.

Supported orders can be renewed before expiry. Replacement is available only when the order meets the current service policy.

Yes. API and reseller access can include ordering, retrieving proxy details, renewal, and replacement workflows. Commercial terms depend on volume.

While the AI strives for accuracy, users should verify factual information before publication or decision-making.

The AI may use anonymized interaction data to improve performance, but it won’t replicate or share your private content.

You can contact support through the help section or feedback form within the app for quick assistance.

FAQ